Automate Acronis Billing For MSPs
Acronis becomes easy to bill and a profit center
Managing billing for Acronis services as an MSP can be a cumbersome and time-consuming task. Typically, MSPs receive separate bills from their cloud distributors for the Acronis services they resell. Invoicing each customer for their Acronis usage involves logging into the Acronis platform, downloading usage reports, and manually calculating costs based on individual service usage, by units, seconds or bytes. This process is not only laborious but also prone to errors, particularly when dealing with low-cost line items.
- Automated End-Customer cloud billing from multiple data centres An Acronis usage report, including exact usage per service and end-customer is downloaded from all the Acronis data centres that you have access to.
- Apply Margin based on customer groups MSPs can assign customers to different account groups and apply margins accordingly.
- ERP Integration The broken down end customer invoice that includes exact usage and price is available on the portal and can get pushed to ERP and CRM systems such as NetSuite, SalesForce, MS Dynamics CRM/GP/NAV/BC, Xero and HubSpot.
Benefits of the Solution
Time-saving
Automated downloading and processing of usage reports save significant time. The exact price based on the usage is calculated automatically.
Accuracy
Detailed billing breakdowns ensure accuracy in invoicing and give visibility to the customer of what they are paying for.
Automatic Margin Application
Margins are applied automatically, reducing manual effort and maximizing profitability.
Usage Process
Manual Process
On your scheduled date, your cloud billing is downloaded and broken down by the end customer. (The MSP can get this information in a CSV file). The Cloud in the Channel system displays detailed customer bills with applied margins. Automatically generated PDF invoices can be sent directly to clients from our system or downloaded for manual processing.
Integration with ERP
Our system seamlessly integrates with the major ERPs, streamlining the process of creating sales orders and matching costs with billed totals. The ERP option is an upgrade and automatically creates sales orders in your finance system.
MSP Challenges
Manual and time-consuming cloud billing process
MSPs are receiving the Acronis bills as a PDF file or Spreadsheet by email from service providers. The file is the total usage for each cloud service, which requires lots of time and energy to calculate the exact usage of each end-customer for invoicing.
No detailed end-customer cloud billing
The file that MSPs are receiving from service providers does not provide the end-customer usage.
Lack of cost and price breakdowns
The cost of usage for MSPs and the price for end-customers are not available through the file that service providers are sending to MSPs.
Difficult to invoice end customers based on their exact usage
Because of no indication of usage, cost and price, it's not possible to calculate the exact price to invoice the end customer.
Solution
Cloud in the Channel integration with Acronis allows MSPs to download Acronis usage billing broken down to the end customer level. The billing module calculates cost/price and allows MSPs to add margins based on customer groups. The detailed end-customer invoice is available for download on the portal or can be pushed to ERP or CRM systems such as NetSuite, SalesForce, MS Dynamics CRM/GP/NAV/BC, Xero and HubSpot.
Other Cloud in the Channel Services
Build your cloud marketplace
Sell cloud applications, subscription services, and physical products from multiple direct and indirect cloud providers.
Subscription Management Portal
Self-service and MSP cloud application provisioning and management.
White-label End-Customer Portal
Customers can check bills and manage across all cloud services.
Connectors
Cloud in the channel connects to a host of indirect CSPs, vendors, cloud platforms and ERP/CRM systems.
Fully Integrated With Your Systems
Bi-directional information flow between your internal systems and your cloud marketplace
