FAQ’s - Cloud in the Channel

FAQ’s

Got Questions? We’re Here to Help Get You Started With Our Product.

Frequently Asked Questions

How does Cloud in the Channel help with billing?

The platform automates billing processes by consolidating data from multiple vendors and services, generating accurate invoices, and supporting custom pricing models for different customer groups.

Can I integrate Cloud in the Channel with my existing CRM or ERP system?

Yes. Cloud in the Channel supports integration with popular platforms like Salesforce, Microsoft Dynamics, NetSuite, Xero, and HubSpot, allowing seamless data flow across your business.

Is there a customer portal available?

Absolutely. You can offer your customers a branded self-service portal where they can quote, order, manage subscriptions, and access reports—all in one place.

Which cloud vendors and distributors are supported?

Cloud in the Channel connects with major distributors such as Ingram Micro and TechData, giving you access to a wide range of cloud products and services.

Is Cloud in the Channel suitable for small MSPs?

Yes. Whether you’re a small MSP or a large reseller, the platform scales to meet your needs, offering flexible tools for automation, integration, and customer engagement.

How secure is the platform?

Security is a top priority. Cloud in the Channel follows best practices in data protection, access control, and compliance to ensure your business and customer data are safe.

Can I customize pricing and product rules?

Yes. You can apply custom purchasing rules, pricing models, and product configurations to match your business strategy and customer requirements.

Still Need Help? We’re Here!

 

Contact us to Find out More

Make A Call

+44 (0)333 772 0003

Locations

14-18 Heddon Street, Mayfair, London, W1B 4DA

Send A Mail

sales@cloudinthechannel.com

    What is Cloud in the Channel?

    Cloud in the Channel is a cloud commerce platform designed for MSPs, VARs, and IT resellers. It automates cloud billing, subscription management, and integrates with major business systems to streamline operations.

    How does Cloud in the Channel help with billing?

    The platform automates billing processes by consolidating data from multiple vendors and services, generating accurate invoices, and supporting custom pricing models for different customer groups.

    Can I integrate Cloud in the Channel with my existing CRM or ERP system?

    Yes. Cloud in the Channel supports integration with popular platforms like Salesforce, Microsoft Dynamics, NetSuite, Xero, and HubSpot, allowing seamless data flow across your business.

    Is there a customer portal available?

    Absolutely. You can offer your customers a branded self-service portal where they can quote, order, manage subscriptions, and access reports—all in one place.

    Which cloud vendors and distributors are supported?

    Cloud in the Channel connects with major distributors such as Ingram Micro and TechData, giving you access to a wide range of cloud products and services.

    Is Cloud in the Channel suitable for small MSPs?

    Yes. Whether you’re a small MSP or a large reseller, the platform scales to meet your needs, offering flexible tools for automation, integration, and customer engagement.

    How secure is the platform?

    Security is a top priority. Cloud in the Channel follows best practices in data protection, access control, and compliance to ensure your business and customer data are safe.

    Can I customize pricing and product rules?

    Yes. You can apply custom purchasing rules, pricing models, and product configurations to match your business strategy and customer requirements.

    Still Need Help? We’re Here!

     

    Contact us to Find out More

    Make A Call

    +44 (0)333 772 0003

    Locations

    14-18 Heddon Street, Mayfair, London, W1B 4DA

    Send A Mail

    sales@cloudinthechannel.com